Effective: July 6, 2026
Last Revised: July 6, 2026
These Terms of Use (the “Agreement”) is a binding, contract between Lumenara Health (collectively “Lumenara Health,” “us,” “our,” or “we”) and patients and other website visitors (collectively “your” or “you”) under which you may use our website (“Website”). This Agreement applies solely to your use of our Website, including all enhancements, versions, and modifications.
CONDITIONS OF USE
As a condition of your use of the Website, you represent and warrant: you are at least the age of legal majority where you live (which is currently eighteen (18) years old in most states), an emancipated minor under state law, or you are at least thirteen (13) years old and have the permission of your parent or guardian who must agree to this Agreement on your behalf. The term “you” or “your” refers to the individual, company, or other legal entity accessing or using the Website. If you are accepting the terms of this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity and its affiliates, as applicable, to these terms and conditions in this Agreement. If you do not have such authority, or if you do not agree with this Agreement, you must not accept this Agreement and may not access or use the Website.
If you have agreed to allow your unemancipated minor child or a minor child for whom you are legal guardian aged thirteen (13) or over to access the Website, you agree that you shall be solely responsible for: (a) the conduct of such minor; (b) monitoring such minor’s access to and use of the Website; and (c) the consequences of any use of the Website by such minor.
By downloading, accessing, or using the Website, you are indicating your: (i) acceptance of, and agreement to be legally bound by, all of the terms and conditions of this Agreement; and (ii) consent to the installation of any software including, but not limited to, scripts, browser plugins, applets, and mobile applications as part of the Website on your computer or mobile device.
WEBSITE DO NOT PROVIDE MEDICAL ADVICE
The Website is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read through the Website.
If you think you may have a medical emergency, call your doctor or 911 immediately.
MODIFICATION OF AGREEMENT
Lumenara Health reserves the right, in its sole and absolute discretion, to modify all or any portion of this Agreement at any time without incurring any liability or obligation whatsoever to you or any other person or entity. If we modify the Agreement, we will post the changes to the Agreement and will indicate the date this Agreement was last revised. Your continued use of the Website after any such changes constitutes your acceptance of, and agreement to be legally bound by, this Agreement, as revised. It is your sole responsibility to regularly check the Agreement to determine if there have been any changes to the Agreement and to review such changes.
WEBSITE AND CONTENT
You acknowledge that content may be made available to you through the Website, including, but not limited to, information, comments, data, software (whether applications, scripts, plug-ins, or applets), photographs, graphics, text, sound, images, and other material (“Content”). All Content is owned by Lumenara Health or another third party. Content is protected by copyright laws, trademark laws, other intellectual property laws and treaties, in Canada, the United States, and worldwide, and all rights therein are reserved by their respective owners. You may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the Content, in whole or in part, except as expressly allowed by this Agreement or applicable law (including, without limitation, U.S. copyright, trademark, and patent law). Subject to the terms and conditions of this Agreement, we grant you a non-exclusive, non-transferable, revocable, limited right to access, use, and display the Website and the materials thereon.
Your use of the Website does not grant or transfer to you any ownership or other rights in the Website or Content, and except as expressly provided, nothing herein or within the Website shall be construed as conferring on you or any other person any license under any of Lumenara Health’s or any third party’s intellectual property rights. Any rights not expressly granted to you in this Agreement are expressly reserved by Lumenara Health. For greater certainty, you agree that you will not take any action that is inconsistent with Lumenara Health’s ownership of any or all of the Website and Content or any third party’s ownership of any or all of the Content. You are hereby expressly prohibited from removing any proprietary notice of Lumenara Health or any third party from any copy of the Website or Content.
WEBSITE DISCLAIMERS
Lumenara Health provides you with access to the Website on an “as is” and “as available” basis only, and, to the maximum extent permitted by law, excludes all representations, warranties, conditions, and other terms. Lumenara Health does not warrant that the Website or any Content will be uninterrupted or error-free, that defects will be corrected, or that the Website or the servers hosting the Website will be free of viruses or other harmful components.
The Website may be used to facilitate other services such as the provision of healthcare and medical services, none of which are covered by this Agreement. This Agreement applies only to the Website, any other services facilitated by the Website are not subject to this Agreement. Lumenara Health makes no representation or warranties as to the quality, lawfulness, or merchantability of such other services, which may be subject to other agreements.
YOUR ACCOUNT
The Website, or certain features and/or portions of the Website may be password-protected and may require you to complete a registration process to obtain access. When registering to use any such features and/or portions of the Website, you agree: (i) that you will provide complete and accurate information about yourself; and (ii) to update such information if it changes. If you do not provide or update such information, or if we have reasonable grounds to suspect that you have not provided or updated such information, we shall have the right, in our sole and absolute discretion, to disable your username and/or password and prevent you from using the Website, or any features or portions of the Website. You agree to be responsible for: (i) the accuracy of all information that you provide to us; (ii) maintaining the confidentiality and security of any passwords or other account identifiers that you choose or that are otherwise assigned to you; and (iii) all activities that occur under such password(s) or account(s). It is your responsibility to keep your username and any password that you register or that is provided to you confidential and secure. If your username or password is used without your consent or you discover any other breach of security, you agree to immediately notify Lumenara Health. We are not responsible for your failure to comply with this clause, or for any delay in shutting down your account after you have reported a breach of security to us. You are solely responsible for all activities which occur under your user account.
RESTRICTIONS
You agree as a condition of using the Website, that you will not yourself, or cause any others to, do any of the following:
use, copy, modify, download, or transfer the Website or any component of the Website (including, without limitation, the Content), in whole or in part, except as expressly provided in this Agreement;
reverse engineer, disassemble, decompile, or translate the Website;
attempt to derive the source code of the Website;
create any derivative work from the Website;
authorize or assist any third party to do any of the foregoing.
remove or alter any proprietary notice or legend regarding Lumenara Health’s, or any third party’s, proprietary rights in the Website;
use the Website except in accordance with applicable laws and regulations; and/or
use the Website:
to defraud any third party;
to distribute obscene or other unlawful materials or information;
create any derivative work from the Website; and/or
to disseminate or encourage conduct that could constitute a criminal offence or give rise to civil liability.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND CONTENT (INCLUDING, WITHOUT LIMITATION, ANY INFORMATION) ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY REPRESENTATIONS, CONDITIONS, OR WARRANTIES WHATSOEVER. THE ENTIRE RISK ASSOCIATED WITH THE ACCESS AND USE OF THE WEBSITE AND CONTENT RESIDES WITH YOU. LUMENARA HEALTH EXPRESSLY DISCLAIMS, TO THE FULLEST EXTENT PERMITTED BY LAW, ALL OTHER REPRESENTATIONS OR WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, NON-INTERFERENCE, QUIET ENJOYMENT, SYSTEM INTEGRATION, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND DATA ACCURACY.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, LUMENARA HEALTH MAKES NO REPRESENTATION OR WARRANTY THAT: (I) THE WEBSITE WILL BE COMPATIBLE WITH YOUR DEVICE AND SOFTWARE; (II) THE WEBSITE WILL BE AVAILABLE OR WILL FUNCTION WITHOUT INTERRUPTION OR ERROR; (III) THE USE OF THE WEBSITE, INCLUDING, WITHOUT LIMITATION, THE BROWSING AND DOWNLOADING OF ANY INFORMATION, WILL BE FREE OF ANY VIRUSES, TROJAN HORSES, WORMS, OR OTHER DESTRUCTIVE, INTRUSIVE OR DISRUPTIVE COMPONENTS; (IV) THE TRANSMISSION OF INFORMATION TO AND FROM THE WEBSITE WILL BE SECURE; (V) THE USE OF THE WEBSITE WILL NOT INFRINGE THE RIGHTS (INCLUDING, WITHOUT LIMITATION, INTELLECTUAL PROPERTY RIGHTS) OF ANY PERSON; OR (VI) THE USE OF THE WEBSITE WILL NOT CAUSE ANY DAMAGE TO YOUR DEVICE, SOFTWARE, OR ELECTRONIC FILES.
ANY AND ALL INFORMATION CONTAINED ON OR WITHIN THE WEBSITE IS FOR INFORMATIONAL PURPOSES ONLY AND IS NOT INTENDED TO PROVIDE SPECIFIC ADVICE AND SHOULD NOT BE RELIED UPON IN THAT OR ANY OTHER REGARD.
THE WEBSITE ARE OFFERED IN JURISDICTIONS WHERE THEY MAY BE LEGALLY OFFERED. THE WEBSITE AND THE INFORMATION OFFERED THROUGH THEM ARE NOT OFFERED TO ANYONE IN ANY JURISDICTION IN WHICH SUCH AN OFFER CANNOT LEGALLY BE MADE, OR TO ANY PERSON TO WHOM IT IS UNLAWFUL TO MAKE SUCH AN OFFER.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LUMENARA HEALTH OR ITS SUPPLIERS, VENDORS OR THIRD PARTY SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ANY LOSS OF USE, LOSS OF DATA, LOSS OF PROFITS, BUSINESS INTERRUPTION, LITIGATION, OR ANY OTHER PECUNIARY LOSS), WHETHER INCURRED DIRECTLY OR INDIRECTLY, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE ACCESS, USE, OR PERFORMANCE OF THE WEBSITE AND RELATED DATA, INCLUDING, WITHOUT LIMITATION, ANY DELAY OR INABILITY TO USE THE WEBSITE OR RELATED DATA, PRODUCTS, MATERIALS, OR OTHER RESOURCES PROVIDED THROUGH THE WEBSITE; THE USE OF YOUR ACCOUNT OR ACCOUNT CREDENTIALS; OR ANY DISCLOSURE OF YOUR INFORMATION MADE AT YOUR DIRECTION AND WITH YOUR APPROVAL, OR ANY UNAUTHORIZED ACCESS TO, USE, OR DISCLOSURE OF INFORMATION THAT TAKES PLACE IN CONNECTION WITH YOUR ACCOUNT CREDENTIALS, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THIS AGREEMENT, AND THE WEBSITE WOULD NOT BE PROVIDED TO YOU ABSENT SUCH LIMITATIONS.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS CLAUSE GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
INDEMNIFICATION
At our request, you agree to defend, indemnify, and hold harmless Lumenara Health, its affiliated companies, and their employees, contractors, officers, and directors from any and all claims, suits, damages, costs, lawsuits, fines, penalties, liabilities, and expenses (including reasonable attorneys’ fees) that arise from your use or misuse of the Website, violation of this Agreement, or violation of any rights of a third party. Lumenara Health reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by the you, in which event you will cooperate in asserting any available defenses.
PRIVACY POLICY
Please read the Lumenara Health Privacy Policy (“Privacy Policy”) carefully to understand how Lumenara Health collects, uses, and discloses information, including personally identifiable information. We may revise and update the Privacy Policy from time to time in our sole discretion. All changes are effective immediately when we post them and apply to our collection, use, and disclosure of information thereafter. You acknowledge and agree that the Privacy Policy is incorporated by reference into this Agreement, and it is your responsibility to review the Privacy Policy when accessing or using the Website so that you are aware of any changes.
GOVERNING LAW
This Agreement is governed by and construed in accordance with the internal laws of the State of [state] without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of or related to this Agreement or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of [state], in each case located in the City of [city] and [county] County. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
WAIVER
Lumenara Health’s failure to insist upon strict enforcement of any provision of the terms and conditions of this Agreement shall not be construed as a waiver of any such provision or right. Any waiver by Lumenara Health of any right or provision herein shall only be by a writing signed by an authorized officer of Lumenara Health.
TERMINATION
If you breach any provision of this Agreement, you may no longer use the Website. We may, in our sole discretion, change, suspend, or terminate, temporarily or permanently, the Website or any part thereof or any features at any time, for any reason, without any notice or liability to you or any other entity. If your permission to use the Website is terminated by us for any reason, this Agreement will nevertheless continue to apply and be binding upon you with respect to your prior use of the Website and anything relating to or arising from such use. If you are dissatisfied with the Website, your sole and exclusive remedy is to discontinue using the Website.
EXPORT CONTROLS
You acknowledge that the Website, Content, information, and the underlying technology may be subject to applicable export jurisdiction. You agree to comply with all applicable international and national laws that apply to the Website, Content, information, and the underlying technology, as well as end-user, end use, and destination restrictions issued by the United States, and other governments. By downloading or using the Website, you agree to the foregoing, and you represent, warrant, and covenant that you are not located in, under the control of, or a national or a resident of any country identified in any applicable legislation, regulation, deny order or prohibition list issued by any governmental or regulatory body, and that you will otherwise comply with all applicable export control laws.
SEVERABILITY AND ENTIRE AGREEMENT
If any provision of this Agreement is found by any competent authority to be invalid, unlawful, or unenforceable to any extent, such term, condition, or provision will to that extent be severed from the remaining terms, conditions, and provisions which will continue to be valid to the fullest extent permitted by law.
This Agreement constitutes the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding, or agreement between us relating to your use of the Website.